A professional front-desk presence that supports security, service, and a strong first impression.
Concierge security combines on-site security coverage with front-of-house service for properties where appearance, discretion, and clear communication matter. It’s a good fit for luxury residential buildings, corporate offices, hotels, and gated communities that need steady lobby coverage and controlled access.
Concierge officers are often the first person residents and guests see, so the role requires more than a uniform. The right team follows security procedures while also handling interactions with professionalism and respect.
Background Checked
Hours Training
All guards are state-licensed, CPR/First Aid certified, and undergo continuous professional development to maintain the highest industry standards.
Concierge security helps protect your property while also supporting daily operations at the front desk. Officers can monitor the lobby, manage access for residents and vendors, and keep entry points organized during busy periods. This can reduce confusion, limit unauthorized access, and help residents and staff feel supported.
Common support includes lobby and front desk monitoring, access control, package and delivery handling, parking and visitor management, incident reporting with discretion, and coordination during emergencies and evacuations. For managers, the value is simple: a controlled entry process, a calm presence, and clear notes when something needs follow-up.
We’re a veteran-owned company, and our work is guided by respect, accountability, and disciplined execution. That shows up in appearance, punctuality, and how officers handle residents, guests, and staff during routine moments and stressful ones.
Our concierge officers receive added training for front-desk professionalism, guest interaction standards, and clear communication. We also provide 24/7 dispatch support and hands-on supervision so officers have direction and managers have a clear point of contact. All officers are licensed where required, background-checked, and insured, with internal quality checks that help keep standards steady.
We focus on professional presence, controlled access, and a front desk that runs smoothly for your residents and guests.
Officers follow property-specific front desk expectations, including attire, greetings, and how to handle sensitive situations. The goal is a calm, polished presence that matches your building’s tone.
We support controlled entry for residents, guests, vendors, and deliveries based on your rules. Officers can manage visitor logs, verify access, and help prevent tailgating and unauthorized entry.
Officers can support package intake, secure storage procedures, and delivery coordination based on your property’s process. This helps reduce mix-ups and keeps the lobby organized during peak delivery times.
When an issue happens, officers document the key details in plain language and notify the right contact based on your instructions. Reports stay professional and discreet, so managers can act without noise or confusion.
Our security experts are ready to assess your needs and provide a reliable solution.
Quick answers to common questions about industries, staffing, and pricing.
Concierge security includes front-of-house service expectations along with security duties. The role requires polished communication, discretion, and consistent lobby management.
Common tasks include lobby monitoring, access checks, visitor logs, package support, vendor coordination, and incident reporting. Duties are set in post orders so expectations stay clear.
It can be scheduled for daytime, overnight, or full-time coverage based on your needs. Share your hours and staffing needs and we’ll confirm options.
Pricing depends on coverage hours, number of posts, property type, and any special requirements like strict access rules, high guest volume, or added reporting needs.
