Ring security cameras have become a cornerstone of leading private security services for both residential and commercial properties. Sometimes, these cameras require a fresh start to resolve connection issues or performance problems. This guide walks you through the reset process step by step. You’ll learn what tools you need, where to find the reset button, and how to get your camera back online. The entire process takes just a few minutes when you follow these simple instructions.
Gather Necessary Tools
Before you start, grab a few items to make the reset smooth. You’ll need a small pin or paperclip to press the reset button on the camera. Ensure your internet connection is stable and functioning properly. Keep your phone, tablet, or computer nearby since you’ll need the Ring app open. Having everything ready before you begin saves time and prevents frustration. Once you have these tools, you’re set to move forward.
Locate Reset Button
The reset button sits on the back or bottom of your Ring camera. It’s a small, recessed button that requires a thin object, such as a paper clip, to reach it. Look around the area near the camera lens or where the power cord plugs in. Some Ring models hide the reset button behind a small opening to stop accidental resets. Take a moment to find it before you start the reset. Knowing where it is beforehand makes the whole process faster and easier.
Press and Hold Button
Press the reset button firmly and hold it for about 15 seconds. This restores your camera to its factory settings and clears out any glitches. Here are three tips to get it right:
- Firm Pressure: Press the button all the way down to trigger the reset properly.
- Count Time Accurately: Count slowly to 15 seconds to ensure the reset is complete.
- Wait Patiently: After holding the button, let the camera restart fully before touching it again.
The button needs steady pressure for the full 15 seconds. Don’t let go early, or you might have to start over.
Wait for the Light Indicator
Watch the light on your camera after you finish the reset. You should see a spinning white circle first, which means the camera is restarting. After the white circle stops spinning, the light turns solid blue. The blue light indicates that the camera is in setup mode, and the reset was successful. If you don’t see the solid blue light after the spinning stops, try the reset again. The light indicator is your assurance that everything went right. Don’t skip this step, or you might think something’s wrong when it’s actually fine.
Reconnect Camera to Network
Now, you need to reconnect your camera to Wi-Fi. Ensure your internet signal reaches the location where the camera is situated. Follow these steps:
- Power Cycle: Turn off the camera, unplug it, wait 10 seconds, then plug it back in.
- Reset Network Settings: Hold the setup button on the camera for 20 seconds until the light flashes.
- Reconnect to Wi-Fi: Open the Ring app, tap your camera, and follow the on-screen prompts to rejoin your Wi-Fi network.
Your camera should connect within one to two minutes. If it doesn’t, check that you entered the correct Wi-Fi password.
Complete Setup Process
The final step restores your camera to full operational status. Make sure the camera has power and shows it’s connected to Wi-Fi. Open the Ring app on your phone and tap ‘Setup Device’ at the bottom. Pick ‘Security Cameras’ from the list, then select your camera model. Enter your Wi-Fi password when prompted by the app. Set up your preferences, such as motion detection zones and notification settings. Test everything by checking the live video feed in the app. Your camera is now reset and ready to protect your space again.
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